FAQs

This information is found on both your policy declarations page in the upper right-hand corner and on your invoice.

Our website page contains a LOCATE AN AGENT link that when clicked on gives the ability to enter a zip code and returns a list of agencies within the area.

By mail or credit card payment.  Please contact Mennonite Mutual to make a credit card payment 330-682-2986.

Annual, semi-annual, quarterly or monthly.  Monthly is only available through automatic transfer of funds.

Please contact your agent immediately.

Contact the Claims Department at Mennonite Mutual directlyat 1-800-678-6885 (ext.120) or submit a claim via email at claims@mennonitemutual.com.

If your payment isn't received by the due date, you will receive a letter notifying you that your bill is past due.  If your payment still isn't received by the cancellation date indicated on the letter, your insurance policy will be cancelled. There will be a fee charged to reactivate the policy.

Yes. There are no installment fees and the option of a monthly payment plan is offered.

You can send in one payment but please remember to include the payment stub for each policy.

It is a good idea to report a claim promptly.  Sometimes minor accidents can quickly turn into more.

Every claim is unique. The length of time it takes to resolve each one depends primarily on the type of claim.

No. Please contact your agent immediately when a loss occurs.

An adjuster will be assigned to your claim who will contact you to answer questions and collect any additional information that is needed.

This information is found on both your policy declarations page in the upper right-hand corner and on your invoice.

Our website page contains a LOCATE AN AGENT link that when clicked on gives the ability to enter a zip code and returns a list of agencies within the area.

By mail or credit card payment.  Please contact Mennonite Mutual to make a credit card payment 330-682-2986.

Annual, semi-annual, quarterly or monthly.  Monthly is only available through automatic transfer of funds.

Please contact your agent immediately.

Contact the Claims Department at Mennonite Mutual directlyat 1-800-678-6885 (ext.120) or submit a claim via email at claims@mennonitemutual.com.

If your payment isn't received by the due date, you will receive a letter notifying you that your bill is past due.  If your payment still isn't received by the cancellation date indicated on the letter, your insurance policy will be cancelled. There will be a fee charged to reactivate the policy.

Yes. There are no installment fees and the option of a monthly payment plan is offered.

You can send in one payment but please remember to include the payment stub for each policy.

It is a good idea to report a claim promptly.  Sometimes minor accidents can quickly turn into more.

Every claim is unique. The length of time it takes to resolve each one depends primarily on the type of claim.

No. Please contact your agent immediately when a loss occurs.

An adjuster will be assigned to your claim who will contact you to answer questions and collect any additional information that is needed.

Background screening can help make your ministry a safer place. For information on background screening services, please refer to our Resource page.

This information is found on both your policy declarations page in the upper right-hand corner and on your invoice.

Our website page contains a LOCATE AN AGENT link that when clicked on gives the ability to enter a zip code and returns a list of agencies within the area.

By mail or credit card payment.  Please contact Mennonite Mutual to make a credit card payment 330-682-2986.

Annual, semi-annual, quarterly or monthly.  Monthly is only available through automatic transfer of funds.

If your payment isn't received by the due date, you will receive a letter notifying you that your bill is past due.  If your payment still isn't received by the cancellation date indicated on the letter, your insurance policy will be cancelled. There will be a fee charged to reactivate the policy.

Yes. There are no installment fees and the option of a monthly payment plan is offered.

You can send in one payment but please remember to include the payment stub for each policy.

Please contact your agent immediately.

Contact the Claims Department at Mennonite Mutual directlyat 1-800-678-6885 (ext.120) or submit a claim via email at claims@mennonitemutual.com.

It is a good idea to report a claim promptly.  Sometimes minor accidents can quickly turn into more.

Every claim is unique. The length of time it takes to resolve each one depends primarily on the type of claim.

No. Please contact your agent immediately when a loss occurs.

An adjuster will be assigned to your claim who will contact you to answer questions and collect any additional information that is needed.